Privacy Policy
Last updated: January 2026
1. Introduction
NovaLab AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you fill out forms or contact us.
- Business Information: Details about your business needs, project requirements, and goals shared during consultations.
- Usage Data: Anonymous analytics about how you interact with our website, including pages visited and time spent.
- Communication Records: Records of correspondence when you contact us via email, phone, or contact forms.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Deliver and improve our AI consulting and development services
- Send you relevant updates, newsletters, or marketing communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business, bound by confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below.
7. Cookies and Analytics
We use privacy-friendly analytics (Plausible) that do not use cookies and do not collect personal data. This allows us to understand how visitors use our site without compromising your privacy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
NovaLab AI
Email: privacy@novalab.ai